Services02Run

Hosting, security, and day-to-day IT, kept in order.

The quiet work that keeps a business online and safe: hosting, security, backups, and someone for your staff to call.

Where it starts

Typical problems we solve

  1. Nobody is sure who controls the domain, the hosting, or the email accounts.
  2. Staff lose time to IT problems with no one to call.
  3. Joiners and leavers are handled ad hoc, and old accounts stay open.
  4. A laptop is lost or a file is deleted, and nobody knows what happens next.
StatusWebsiteOnlineBusiness emailOnlineDomainSecuredCertificateValidUptime

02.1

Hosting & Cloud

We set up the infrastructure your website, software, and email depend on, then keep it documented, backed up, and monitored. You always know what you have and who controls it.

  • Website and application hosting setup and management.
  • Cloud environment setup, for example on AWS, Google Cloud, or Azure.
  • Domain, DNS, and SSL certificate management.
  • Business email and productivity suites, such as Google Workspace and Microsoft 365.
  • Uptime monitoring, and hosting and email migrations.
RequestsNew laptopIn progressDoneShared driveOpenPassword resetDonePrinter offlineDoneNew joinerEmailLaptopLicencesShared files

02.2

IT Support

A dependable point of contact for the everyday technology your staff rely on, from a locked account to setting up a new joiner on their first day.

  • Helpdesk support for staff: software, email, accounts, and access.
  • Device and user setup, onboarding, and offboarding.
  • Software licence and subscription management.
  • Troubleshooting and supplier coordination.
  • Ongoing IT support available as a monthly retainer.
AccessEmailOnShared filesOnAccountingOnWebsite adminReviewConfirm it is youVerify

02.3

Account & Device Security

Many security problems come down to passwords, old accounts, and unprotected devices. We put sensible protections in place and keep them under review.

  • Multi-factor (two-step) sign-in and password manager rollout.
  • Device protection and encryption.
  • Regular reviews of who has access to what.
  • Security awareness sessions for staff.
  • Security audits with a plain-language report.
MaintenanceSoftware updatesAppliedSecurity patchAppliedContent changeDoneUptime checkPassedThis monthAll passed

02.4

Website Maintenance

A website needs looking after once it is live. We keep yours updated, secure, and working, and make the small changes that otherwise wait for months.

  • Software, theme, and plugin updates.
  • Security patches and malware checks.
  • Uptime and performance checks.
  • Small content and layout changes.
  • Monthly summary of work done.
BackupsMTWTFSSFilesEmailDatabaseRestore testFoundRestoredCheckedPassed

02.5

Backup & Recovery

A backup only matters if it can be restored. We plan what is backed up and how often, test that it comes back, and write down what to do when something goes wrong.

  • Backup plan covering files, email, databases, and websites.
  • Scheduled restore tests.
  • Written recovery plan for outages and data loss.
  • Clear roles for who does what in an incident.

Working together

Often paired with

The simplest way to start is an email.